Our Assessment & Certification Board Division is committed to ensuring the highest standards of virtual assistance. We assess and certify affiliated schools and students, providing them with recognized qualifications that reflect their skills and competence in providing virtual assistance services.

At IVAAC, we understand the importance of maintaining a high standard of conduct within our industry. Therefore, our Monitoring & Evaluation Division oversees the behavior of our affiliated schools and certified virtual assistants, ensuring that they uphold our values and meet our stringent professional standards.

Staying ahead of industry trends is vital in the swiftly evolving domain of virtual assistance. Our Innovation & Technologies Division provides insight and guidance to our affiliated schools and the wider business community, helping them to reskill and upskill in line with the latest technological advancements.

The IVAAC Secretariat Division provides essential organisational support at an executive level. We are the backbone of the institute, ensuring smooth operations and effective communication between our divisions and stakeholders.