User Review
Gaura Travel
by
Not necessary
Incomeplete Information or Frauds - Take your pick
I had booked a changeable but non refundable ticket for my wife. The customer service agent had at that time mentioned that this type of ticket would cost another $30-$50 extra for the changeable facility. I went ahead and booked the ticket accordingly.When the time came to change the ticket, they mentioned that it will cost me another $150 minimum. At best, the sales agent had not been trained well enough and provided with complete information to be provided to the customer, and at worst, they are deliberate frauds who leave out vital information to influence you into buying a ticket. Take your pick - and yes their agents are very polite - great bonus, but behind it all is also a farce.